Quality assurance methods with mobile devices and inspection software

Quality assurance is a fundamental part of the
business process. Whether performing a service or providing a product it is
absolutely necessary to ensure standards are being met. With the right
inspection quality assurance methods, defects are eliminated and mistakes can
be avoided. Customer satisfaction and opinion has in the contemporary society
become even more important; a true “make or break” factor in the business
world. The international standard for quality management systems – ISO 9000,
defines quality assurance as “part of quality management focused on providing
confidence that quality requirements will be fulfilled”. In introducing
strategies that aid in risk mitigation and ensuring high business standards
across all activities, quality assurance can be more than manageable. A culture
of high quality will generate better ROI, customer loyalty and inevitable
market success. Whilst all business vary in shape and size, the need for
quality assurance is common throughout. No matter the extent or complexity of
the product, good or service, high quality = high reward. At times it can
appear beneficial to using paper checklists, opening up a world of
uncertainties, lost paperwork and inaccurate data. In the digital,
customer-oriented contemporary society, this simply won’t do.

Paperless
checklists can be used with any mobile device available today; smartphones,
‘phablets’ or fully-fledged tablets. Running iOS and Android, mobile devices
represent a user-interface an employee understands, is familiar with and can
work with from day 1. Quality assurance methods can benefit from numerous
features that improve reliability and accuracy of data. The inefficient pen and
paper is replaced by the camera for taking pictures and scanning barcodes, as
well as the touchscreen for annotation of the pictures and speedy input. The
majority of smartphones now have speech-to-text services in case your employees
want to go truly hands-free with their inspection. By using mobile devices,
defects within products or services can be accurately noted and the appropriate
action taken. Checklists are processed and stored in the back-end server or
cloud based system (SaaS), with web-portal access to all the data whenever
needed. Storage is dramatically reduced and access can be given to any quality
assurance manager, industry inspector or client needed.

With
tailored checklists, automatic response triggers and instant upload, inspection
applications are fast. So fast that studies estimate that the time across quality
assurance methods, can be cut down by 1/3rd. Alongside compliance
with industry standards such as ISO 9000, there is little reason not to embrace
the digital era. Why wait? Go paperless.

Features quality assurance methods can benefit from
in choosing digital inspection applications:

  • -Customised
    checklists / Reports
  • -Capture and annotate photos of final product
  • -Direct communication to office database in real
    time
  • -Convert speech to text for additional data
    collection
  • -Integrated barcodes and RFID for quick
    identification
  • -Electronic
    signatures, date, time and GPS stamps

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